Ielts Listening Customer Satisfaction Survey
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- Question 1 of 101. Question
Part 1
Questions 1-10
Complete the notes below. WriteONE WORD AND/ OR A NUMBERfor each answer.Customer Satisfaction Survey
Customer details
Name: Sophie Bird
Occupation: 1.
Reason for travel today: 2.Journey information
Name of station returning to: 3.
Type of ticket purchased: standard 4. ticket
Cost of ticket: 5. £
When ticket was purchased: yesterday
Where ticket was bought: 6.Satisfaction with journey:
Most satisfied with: the wifi
Least satisfied with: the 7. this morningSatisfaction with station facilities
Most satisfied with: how much 8. was provided
Least satisfied with: lack of seats, particularly on the 9.
Neither satisfied nor dissatisfied with: the 10. available
Correct 10 / 10 PointsIncorrect / 10 Points - Question 2 of 102. Question
Part 2
Questions 11-16
Label the map below. Write the correct letters A-H next to questions 11-16.11. café
12. toilets
13. formal gardens
14. outdoor gyms
15. skateboard ramp
16. wild flowers
Correct 6 / 6 PointsIncorrect / 6 Points - Question 3 of 103. Question
Questions 17 and 18
ChooseTWOletters A-E.What does the speaker say about the adventure playground?
- Achildren must be supervised
- Bit costs more in winter
- Csome activities are only for younger children
- Dno payment is required
- Eit was recently expanded
Correct 2 / 2 PointsIncorrect / 2 Points - Question 4 of 104. Question
Questions 19 and 20
ChooseTWOletters A-E.What does the speaker say about the glass houses?
- Athey are closed at weekends
- Bvolunteers are needed to work there
- Cthey were badly damaged by fire
- Dmore money is needed to repair some of the glass
- Evisitors can see palm trees from tropical regions
Correct 2 / 2 PointsIncorrect / 2 Points - Question 5 of 105. Question
Part 3
Questions 21-24
Choose the correct letter A, B or C.Presentation about refrigeration
21. What did Annie discover from reading about icehouses?
- Awhy they were first created
- Bhow the ice was kept frozen
- Cwhere they were located
CorrectIncorrect - Question 6 of 106. Question
22. What point does Annie make about refrigeration in ancient Rome?
- Ait became a commercial business
- Bit used snow from nearby
- Cit took a long time to become popular
CorrectIncorrect - Question 7 of 107. Question
23. In connection with modern refrigeration both Annie and Jack are worried about
- Athe complexity of the technology
- Bthe fact that some are disposed of irresponsibly
- Cthe large number that quickly break down
CorrectIncorrect - Question 8 of 108. Question
24. What do Jack and Annie agree regarding domestic fridges?
- Athey are generally good value of money
- Bthere are plenty of useful variations
- Cthey are more useful than other domestic appliances
CorrectIncorrect - Question 9 of 109. Question
Questions 25-30
Who is going to do research into each topic? Write the correct letter A-C next to questions 25-30.People
AAnnie
BJack
Cboth Annie and JackTopics
25. the goods that are refrigerated
26. the effects on health
27. the impact on food producers
28. the impact on cities
29. refrigerated transport
30. domestic fridges
Correct 6 / 6 PointsIncorrect / 6 Points - Question 10 of 1010. Question
Part 4
Questions 31-40
Complete the notes below. WriteONE WORD ONLYfor each answer.How the Industrial Revolution affected life in Britain 19th century
For the first time, peoples possessions were used to measure Britains 31.
Developments in production of goods and in 32. greatly changed livesMain areas of change
Manufacturing
The Industrial Revolution would not have happened without the new types of 33. that were used then
The leading industry was 34. [its products became widely available]
New 35. made factories necessary and so more people moved into townsTransport
The railways took the place of canals
Because of the new transport:
o Greater access to 36. made people more aware of what they could buy in shops
o When shopping people were not limited to buying 37. GoodsRetailing
The first department stores were opened
The displays of goods were more visible:
o Inside stores because of better 38.
o Outside stores because 39. were bigger40. that was persuasive became much more common
Correct 10 / 10 PointsIncorrect / 10 Points