Một Tình Yêu 2024 giới hạn độ tuổi
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Note . For the exact dates and location of the event, please refer to the official references provided below Show
About this EventThe One Love Cali Reggae Fest in Santa Ana, California is an annual music festival, celebrating the vibrant reggae music scene
Events and ActivitiesAt the One Love Cali Reggae Fest, attendees can expect a lineup of talented reggae artists from both local and international scenes. The event features multiple stages where musicians perform throughout the day, delivering energetic performances that keep the crowd dancing and singing along. From well-known headliners to up-and-coming acts, this festival offers a diverse range of reggae music for all fans to enjoy. In addition to live performances, there are also various activities taking place at the festival grounds. Attendees can explore vendor booths offering unique merchandise related to reggae culture or indulge in delicious food options from an array of food trucks and stalls
Nearby AttractionsFor those seeking cultural experiences, The Bowers Museum offers a fascinating collection of art from around the world, including exhibits on ancient civilizations and contemporary works. Nature enthusiasts can venture out to Santiago Oaks Regional Park located just a short drive away. If you’re looking for culinary delights after enjoying hours of live music at the festival, Downtown Santa Ana boasts numerous restaurants showcasing diverse cuisines
Name Event Title Message Send Disclaimer . Please note that event details in 2023 and 2024 are subject to change. Please check the official website or contact the event organizer before attending FAQYes. Children 5 & under are free (must be accompanied by a ticketed adult) There is no parking on site at the Queen Mary. ALL parking is offsite and serviced with our free shuttles Merch upgrades pick up is at main merch. Find the line on the far right of the tent (if you are in line looking at the tent) with a sign that says “Pre-Order Pick Up”. Please shows your ID to verify pick up Buy Tickets Buy Tickets  Jammin SydneyGet Tickets your 🔑 to exclusive access to discounts, M&G+ Merch Deals & Giveaways Unlock Now Jammin Acts 2024Sean PaulUB40Wyclef JeanShaggyJulian MarleyFijiCommon KingsMaoliSpawnbreezieThe GreenPia MiaSons Of ZionSammy J+ Heaps MoreSammy JGet Ready For SummerTicket PricingGA Pass1 Day Pass. $189 WHAT'S INCLUDED Entry into Jammin 2024, via the GA Entry Lanes Buy Tickets VIP Pass2 Day Pass. $359 WHAT'S INCLUDED Entry into Jammin 2024, via your own dedicated VIP Entry Lanes Buy Tickets GA Pass$199 WHAT'S INCLUDED GA Pass$199 WHAT'S INCLUDED GA Pass$199 WHAT'S INCLUDED FAQsGeneral Tickets Marketplace Camping Cashless COVID Postponement VVIP GeneralPostponement of One Love The Promoter reserves the right to change the Event date, time, venue or line up for any reason . If the Event for which this ticket is issued is rescheduled The Promoter may continue to hold payment for the ticket and the ticket holder shall not be entitled to a refund. Instead, the holder shall have the right, except as otherwise provided, to use this ticket to attend the rescheduled event. If the event is not rescheduled but is instead fully cancelled, a refund of the ticket price (less service fees) will be provided to the ticket holder. Where’s my Free T-Shirt All 2022 t-shirts were sent out in April. Please email our dispatcher OL22earlybirdtees@gmail. com and they will be able to advise you further. Will you be posting set times in advance? Set times will be posted on our event One Love 2023 Facebook page and the website days before the festival. Where are the set times? The days and times that the artists will be performing, will be posted on our social media closer to the event - keep an eye out for it. What’s the best time to arrive? Early. Plan your arrival time well ahead of the artist you want to see. Please be prepared for any delays on the roads or at the gates. What VIP gets VIP area has their own food vendors, bars, toilets, a shaded area with tables and chairs – But most of all they get to be FRONT OF STAGE to see over 20 top reggae acts including 10 international acts over two days!!
Priority Entry through the dedicated VIP entry lane
There will be a number of food vendors located within the VIP area, but you can also come and go from VIP if you would like to visit the Marketplace.
There will be two bars within the VIP area, one on either side of the stage – both bars will be stocked with the same products as all other onsite bars. REFUNDS Can't make One Love 2023? From 9am, 28th March 2022 to 5pm Sunday 3rd April 2022, you will have the ability to request a refund of the 'face value' of your tickets that you purchased to attend One Love 2022. Alternatively, you can keep your tickets and they'll automatically roll over so you can attend One Love Festival 2023! Request your refund here: https://tickets.ticketspace.co.nz/application/one-love-2022-refund-request What time does the festival open and end each day? Gates will open at 11am on both days and end 10. 30pm on Saturday and 10pm on Sunday Perfume & Cologne Please leave all perfume and cologne bottles at home (or in your vehicle), otherwise you will be asked to surrender the item at the gates. My favourite artist isn’t playing, not fair, I haven’t seen them live before? If we could have all artists perform at One Love we would, but we have a limited time frame to fill. Unfortunately, we cannot please everyone, and many artists are not necessarily available at the time. Parking & Transport Getting to the Festival:
To help you with parking in Tauranga, here's some more information for you: https://www.tauranga.govt.nz/living/travel/parking/where-to-park Leaving the Festival:
The drop and ride facility will continue until needed For information on public transport options available in Tauranga please check out https://baybus.co.nz Remember whānau - please don't drink and drive! My cuzzie doesn’t have ID, but he’s of age – does this mean she can’t get in? If your ‘cuzzie’ looks under 25, then he’ll be asked for ID – no ID, no entry sorry. Intoxication policy Anyone arriving at the festival intoxicated, will be refused entry and may lose their means of entry (ticket/wristband). I need to bring along prescribed medication, is that ok? To ensure that illicit or potentially dangerous substances are not brought onto site under the guise of legitimate medical need, the following measures are to be enforced. Advance notice given to One Love and crew if this medication is vital to your health and wellbeing. Customers should.
I’m a photographer / media person, how do I get a media pass? Please drop us a line with your details to info@onelovefestival. co. nz, with “Media Inquiries” in the subject. I turn 18 on the second day – can I still come to the first day? No as the event is strictly R18 – you are welcome to come on the second day. Do you have MIQ booked for the international artists? We have a dedicated Immigration Advisor who has secured all visa requirements and has been working through the MIQ requirements. I have a medical/special request? If you could please let us know the following info and we’ll pass this information on to the gate managers and security managers so they’re aware:
Do you have a map of the festival? This will be posted closer to the event. Cancellation of One Love Except in circumstances beyond our control, the event will take place rain or shine. If the event is cancelled for any reason, only the face value of the ticket will be refunded. If The Promoter deems it necessary to abandon the event due to the forces of nature or any other reason, refund of an amount other than face value (excluding booking fees) of the ticket is at the discretion of The Promoter . Do I need ID? The prescribed and ONLY forms of ID for ANY licensed premise in NZ is a valid and current:
Under no circumstances will any other forms of ID be accepted, this includes:
Can we bring umbrellas or shade tents? Unfortunately, no, tents and umbrellas are not allowed as they can cause obstructed views. Can I use passes or wristbands or the One Love name to promote my business? No sorry, this is reserved for sponsors only. Please email info@onelovefestival. co. nz with “Sponsor” in the subject line, if you would like to become a sponsor Can I pass out flyers or promotional material inside or outside the venue? No Can I bring my underage kid? Sorry but the event is strictly R18 – no exceptions Can I come and go from the festival? We have a one-way policy at the festival, once you are in, you are in to stay, so please ensure you have everything you need for your day. Can I bring my dog? No, please leave pets at home – (assistance dogs are welcomed) Can I bring in food and drinks? No food or drink is permitted to be brought into the festival. Prior to entry, all patrons in possession of food or drink, will be asked to surrender these items, otherwise will not be permitted to enter - this is due to the number of drugs and alcohol that have been smuggled into the festival under the guise of food and non-alcoholic beverages - we understand that purchasing onsite food can be quite expensive. Can I bring chairs into the VIP area? There will be a small, designated area for low camping chairs only. There will also be a large shade marquee within the VIP area, equipped with chairs. Can I bring chairs? There will be a small, designated area for low camping chairs only. Becoming part of the line-up – how does someone do this? We appreciate your interest but at this stage our line-up is full. Please email info@onelovefestival. co. nz and we will be in touch if we require additional acts. ACCESSIBILITY How can I access the accessibility platform? You can access it anytime throughout the festival. Please note that you are only allowed one support person with you. [You don’t need a pass for this] Is there disabled parking? We will have accessible parking available next to the entrance to One Love Festival - to park here, you’ll need a valid mobility parking permit and your festival ticket or festival wristband. Can I bring alcohol and drugs? There will be four onsite public bars to purchase alcohol. If you are found with alcohol or drugs on arrival, it will be confiscated and not returned. You may also be refused entry or evicted from the event. Can I bring a sealed bottle of water? No food or drink is permitted to be brought into the festival. You can bring one empty plastic drinking water bottle to fill at the water stations on site (we do aim to be as eco-friendly as possible so prefer not to have plastic, but if it is all you have available). Becoming a vendor – who do I contact At this stage we have all the required vendors, but please do drop us a line with your details to info@onelovefestival. co. nz, and should a spot become available, we’ll be in touch. TICKETSWhy is there a 'resale' fee? For each ticket returned, there will be a resale fee charged to the purchaser, a booking fee, and a card processing fee which is non-refundable. Card Processing Fees are charged as a percentage of your total order, you can find this on the checkout confirmation page. Will the Premium VVIP be in front of VIP? No. The location of the Platinum VVIP section will not be in front of the VIP section - it will have its own area to the front side of the stage, in a premium position with an elevated viewing platform. Why is there a name change fee? Changing the name on a ticket incurs a cost as there's service fees for using a third party platform to do so. These costs cover the administration required to make the change - it also helps prevent the same ticket being on sold in a fraudulent manner. Why is the Platinum VVIP so expensive? The Platinum VVIP package adds a lot of value for the two days, including a private zone with access to an elevated viewing platform, all you can eat gourmet food, a premium complimentary drink selection, access to the VVIP lounge where you'll get the opportunity to hang out with some of our artists plus additional extras like plenty of shade, seating and premium bathrooms - this is a premium package for those who want to be a little 'extra' with their festival experience. Why did you create a Platinum VVIP option? We created the Platinum VVIP option due to significant demand and enquiry from ticket holders who wanted to upgrade their experience beyond VIP, and the result is the new Platinum VVIP package. We know that it’s not for everyone - but we are trying to cater for everyone with an option to suit. Why can't I refund my ticket? Unfortunately, both options for refunds have now closed. Why can't I purchase tickets on a PayPlan anymore? PayPlan is spread out over 6 weekly payments, as we are less than 6 weeks out from the festival, PayPlan is no longer available. Why am I paying for a name change? ($20 per ticket returned) Changing the name on a ticket incurs a cost as there's service fees for using a third party platform to do so. These costs cover the administration required to make the change - it also helps prevent the same ticket being on sold in a fraudulent manner Where’s my Free T-Shirt All t-shirts were sent out in April. Please email our dispatcher OL22earlybirdtees@gmail. com and they will be able to advise you further. Where to get tickets? You can purchase tickets for One Love 2023 here Where do I get hardcopy tickets? At this stage, hard copy tickets are not available. If, and when, they do become available, a list of sellers will be available at. https. //www. onelovefestival. co. nz/ VIP is going to be packed, why did you add more tickets for the Premium VVIP? We are not adding more tickets. We have reallocated 500 of the remaining VIP tickets to create 250 VVIP tickets, so we actually have reduced ticket numbers. Ticket Issues If you have any additional ticketing queries or need support with your Ticketspace account, please contact. support@ticketspace. nz The line-up has changed and I want a refund We had every intention of bringing the line up as it was and our team worked tirelessly to ensure this was the case however the ongoing situation with COVID, government mandates, MIQ and the developments of Omicron overseas have meant that we needed to make some changes which were only finalised late last week. We understand why you're frustrated - if you no longer wish to attend the festival, our resale platform is now open will be available until the weekend - if you’d prefer not to wait or if you have a buyer, you can login to your Ticketspace account and do a name change on the ticket. We do have two amazing FULL days of good vibes planned, we hope you'll stick with us but we understand if you are no longer wanting to attend. Read our T&C’s here: https://www.onelovefestival.co.nz/termsandconditions Single day tickets GA - Single Day Ticket
Unfortunately there are no VIP single day tickets. PayPlan Tickets There is a specific PayPlan ticket that you can purchase online. PayPlan option will be spread over 10 weekly payments. Ensure you choose 'Pay Plan Festival Tickets' and not "Festival Tickets' Selling your ticket - Resell Our ticket resale platform is open now until this weekend. You’ll receive an email confirming the refund if your tickets have resold - there is strong demand for all ticket types and this will increase as we get closer to the festival. However, if your ticket does not sell within 7 days prior to the festival taking place, you will receive your ticket back from Ticketspace and it will be valid for use at One Love Festival 2022. You can list your tickets for resale here: https://bit.ly/OneLove22Returns. Please note:
Ticketspace or One Love Festival will not be liable for any tickets purchased outside of the Ticketspace platform. We advise against buying and selling tickets via unauthorised websites due to the high risk of fraud and scalping. My ticket has been returned but I still can’t go - can I get a refund? Unfortunately as per our Terms and Conditions, all our ticket sales are final and non-refundable. If you still no longer wish to attend the festival, you're more than welcome to change the name on the ticket to allow someone else to attend. To change the name on your tickets, follow the steps below: 1. Visit https://tickets.ticketspace.co.nz/my-tickets/login 2. Click My Events, and show details 3. Click the event under 'orders related to this event' 4. Scroll down and it will show you the ticket type under 'Tickets' as well as the name on the ticket on the right 5. Click 'EDIT NAME' Please note: One Love Festival and Ticketspace will not be held responsible for misuse of ticket name change or fraudulent tickets. Resell your ticket to a specific person The person you're selling the tickets to will need to submit a request form so the team at Ticketspace can send them a link to then purchase your tickets - you can find this form here: https://bit.ly/OneLove22TicketRequest Once they've done that, Ticketspace will approve that request and they'll send them the link that will be active for 1 week to allow them to purchase your tickets. As your email is in the return form, and once your friends enter their details, this will notify Ticketspace who will send them the unique link. Alternatively you can pay to have the name on your ticket changed to your specific person. The ticket will remain in your Ticketspace account, but since you know the person, this should be fine: To change the name on your tickets, follow the steps below:
One Love Festival and Ticketspace will not be held responsible for misuse of ticket name change or fraudulent tickets. If you have any further questions, please contact [email protected] REFUNDS Can't make One Love 2023? From 9am, 28th March 2022 to 5pm Sunday 3rd April 2022, you will have the ability to request a refund of the 'face value' of your tickets that you purchased to attend One Love 2022. Alternatively, you can keep your tickets and they'll automatically roll over so you can attend One Love Festival 2023! Request your refund here: https://tickets.ticketspace.co.nz/application/one-love-2022-refund-request Refund to new bank card (due to loss or cancellation of card used to purchase tickets) The money will be automatically refunded to the card used to purchase the tickets. If your card has expired/been cancelled or replaced the money will generally go into the new account with your bank, or into a holding account with your bank which needs to be allocated to your account by the bank. We cannot change the card/account the money is refunded to, nor do a direct transfer to an account due to anti money laundering policies. If you do not receive the funds and are not reflecting in your account within the next 5 working days, please contact your bank for further information. Alternatively, you can now edit your refund submissions by logging into your TicketSpace account. Postponement of One Love The Promoter reserves the right to change the Event date, time, venue or line up for any reason . If the Event for which this ticket is issued is rescheduled The Promoter may continue to hold payment for the ticket and the ticket holder shall not be entitled to a refund. Instead, the holder shall have the right, except as otherwise provided, to use this ticket to attend the rescheduled event. If the event is not rescheduled but is instead fully cancelled, a refund of the ticket price (less service fees) will be provided to the ticket holder. Name on ticket The name on the ticket must match the ID of the person using the ticket, this is to not only prevent ticket fraud, but to also comply with the Covid-19 tracing rules. My tickets are on a payment plan, but I missed a payment. How do I make up for failed payments? If you have tickets on payment plan and still have outstanding payments to make, you will not have been sent your e-ticket just yet. You will receive your tickets once you've paid for the tickets in full. However, if you have paid for your tickets in full and still haven't received them via the email used when purchasing the tickets, please contact [email protected] and they can help you further. I want to take my tickets off resale Please email support@ticketspace. nz and they can assist you further. My ticket and ID do not match TICKET NAME If the name on your ticket, differs from the name on your ID, then you will need to change the name on your ticket. iD if the difference between your ID and ticket is minor such as John vs Johnathan, then that should be fine. If your surname differs on either of the two due to marriage, please bring a birth and/or marriage certificate as supporting ID. As long as the first and last names match on, you should be fine. You may be refused entry to the festival if one or more apply. My name is on all the tickets I purchased The name on the ticket must match the photo ID and vaccine certificate of the person using the ticket, this is to not only prevent ticket fraud, but to also comply with the Covid-19 tracing rules. To change the name on your tickets, follow the steps below: 1. Visit https://tickets.ticketspace.co.nz/my-tickets/login 2. Click My Events, and show details 3. Click the event under 'orders related to this event' 4. Scroll down and it will show you the ticket type under 'Tickets' as well as the name on the ticket on the right 5. Click 'EDIT NAME' Please note there may be a name change fee One Love Festival and Ticketspace will not be held responsible for misuse of ticket name change or fraudulent tickets. I’ve been approved for a refund but the card I used when booking is expired/stolen/missing - can I change the account number? The money will be automatically refunded to the card used to purchase the tickets. If your card has expired/been cancelled or replaced the money will generally go into the new account with your bank, or into a holding account with your bank which needs to be allocated to your account by the bank. We cannot change the card/account the money is refunded to, nor do a direct transfer to an account due to anti money laundering policies. If you do not receive the funds and are not reflecting in your account within the next 5 working days, please contact your bank for further information. I’ve submitted my ticket for resale - why is it taking so long? All ticket resales are manually processed and there is a bit of a process in doing so, as we have to connect a seller to a new buyer. As you can imagine, we are dealing with many requests both ways - especially our ticketing partner Ticketspace who are experiencing high demand at the moment with other events around the country. We have a dedicated team working hard behind the scenes to process these requests. Once your ticket has sold, you’ll receive an email confirming the refund once your tickets have resold - there is strong demand for all ticket types and this will increase as we get closer to the festival. I’ve already submitted my tickets for resale but have found a buyer - what do I do? If you get in touch with support@ticketspace. nz with your Confirmation ID, the email used when booking and details with the new buyer, they can help you with this. It won't let me submit more tickets for resale under the one email? Please get in touch with support@ticketspace. nz and they can assist you further. If I buy a resale ticket, how do I know that the original ticket won’t be used? Once someone puts their ticket through the resale platform, the original ticket becomes void and cannot be used. If you purchase a resale ticket, you will be issued with a new ticket. I'm a hungry, thirsty person, can i 'go hard' in the Platinum VVIP? The Platinum VVIP package includes everything you’ll need to enjoy One Love with a premium experience. It’s all inclusive of gourmet food and beverages - that said we want you to have a good time and last the distance so with drinks, keep in mind that it’s a marathon - not a sprint. There will be a limit on the number of drinks you can order at time and all of our standard rules apply. Our responsible service policy means any person who is intoxicated will be refused service. If my ticket doesn't resell by the time of the festival, will I get refunded? There is strong demand for all ticket types and this will increase as we get closer to the festival. However, if your ticket does not sell within 7 days prior to the festival taking place, you will receive your ticket back from Ticketspace and it will be valid for use at One Love Festival 2022. I want to list my VIP ticket for resale You can list your tickets for resale here. https. //bit. ly/OneLove22Returns. As you have VIP tickets, we anticipate these will be resold quickly as they're in high demand. However, if your ticket does not sell within 7 days prior to the festival taking place, you will receive your ticket back from Ticketspace and it will be valid for use at One Love Festival 2022. I thought One Love has sold out - why are you selling new tickets? One Love Festival is sold out - the tickets available are resale tickets which are from those who no longer wish to attend the event, hence the additional resale fee to facilitate the ticket exchange. I no longer wish to attend One Love - what do I do with my ticket? Unfortunately as per our Terms and Conditions, all our ticket sales are final and non-refundable. If you still no longer wish to attend the festival, you're more than welcome to change the name on the ticket to allow someone else to attend. To change the name on your tickets, follow the steps below: 1. Visit https://tickets.ticketspace.co.nz/my-tickets/login 2. Click My Events, and show details 3. Click the event under 'orders related to this event' 4. Scroll down and it will show you the ticket type under 'Tickets' as well as the name on the ticket on the right 5. Click 'EDIT NAME' Please note: One Love Festival and Ticketspace will not be held responsible for misuse of ticket name change or fraudulent tickets. I paid via payment plan - why am I getting refunded in different payments? If you paid via payment plan, it is refunded the same way in 6 payments. I bought my ticket online from TicketSpace but I want a hard copy ticket? A list of hard copy ticket sellers will be available on the One Love website at a future date – announced on Facebook. Unfortunately, you cannot swap your online e-ticket for a hardcopy ticket. I no longer want to 'resell' my ticket Please email support@ticketspace. nz and they can assist you further. I missed out on the Earlybird Tickets We are sorry that you missed out on the Earlybird tickets. This was only open for a limited time. We understand that this makes no difference to you. I haven't been sent my ticket yet? Tickets were not sent in the post. If you haven't received them via email, you should be able to log into your Ticketspace account and view them there. If you cannot see them, please contact [email protected]:
Payment Plan Tickets If you have tickets on payment plan and still have outstanding payments to make, you will not have been sent your e-ticket just yet. You will receive your tickets once you've paid for the tickets in full. However, if you have paid for your tickets in full and still haven't received them via the email used when purchasing the tickets, please contact [email protected] and they can help you further. I can't find my confirmation ID? With the Confirmation ID, you would've received this via email when purchasing the tickets. It is not uncommon for your confirmation email to end up in the SPAM/JUNK folder of the email used when purchasing tickets. We'd recommend checking this folder for any emails that start with “Your Receipt For”. Alternatively, you can log into your My Tickets account on Ticketspace and find your confirmation there. If you have any issues, please email [email protected] I brought my tickets online from TicketSpace and haven’t received them?
If by chance your tickets are not there, please email [email protected] with the following information.
3. Confirmation ID (if you have it) 4. The event Your correct email address I brought a ticket off someone on FB, but they haven’t sent me the ticket and they blocked me – can you do something about this? We try to discourage people from buying ‘second-hand’ tickets as we will not be held responsible for fraudulent tickets. Unfortunately, we have no way of tracing the ticket. I am still waiting for confirmation that my tickets have been accepted You’ll receive an email confirming the refund once your tickets have resold - there is strong demand for all ticket types and this will increase as we get closer to the festival. How much will i receive for my resale ticket? You'll receive the face value of your ticket - this does not include resale, card processing or booking fees. How can I split my tickets if I ordered more than one? You cannot split the tickets on Ticketspace as if tickets are purchased in one order together, they will stay together. We’d recommend using a PDF splitter online, or screenshotting each individual ticket. How long does it take to process my ticket through TicketSpace Resell? Resale refunds are processed if your tickets are repurchased - demand for tickets is increasing and we expect this to continue right through until the event. However, if your ticket does not sell within 7 days prior to the festival taking place, you will receive your ticket back from Ticketspace and it will be valid for use at One Love Festival 2022. Entry procedure (ticket scan/wristbands/topups) When you arrive at the entry gates to One Love:
Door Sales? Dependent on ticket sales. To avoid disappointment, we encourage you to purchase in advance as the event could sell out before the day Do I need to print tickets? No you do not need to print your tickets, save the trees. Your ticket can be scanned directly from your smart phone. Please be sure to download your tickets on your phone prior to the event or take a clear screenshot of your ticket, to ensure smooth sailing when entering the event. Delayed Delivery (tickets) Delayed delivery is exactly as it says, it is a suspension of tickets being emailed to the customer until 7 days prior to the event taking place. This is a process implemented to prevent ticket scalping on un-authorised sites and fraud. The tickets will be emailed to the buyer 7 days prior to the festival. Changing the name on ticket You're able to make the name change on your ticket by logging into your Ticketspace My Ticket account via:
However, if you have purchased your ticket through PayPlan, you'll need to complete all payments before name change can be done. One Love Festival and Ticketspace will not be held responsible for misuse of ticket name change or fraudulent tickets. *There is a name change fee for One Love tickets. Can I upgrade my GA ticket to a VIP ticket? If VIP tickets are available, then you may be able to upgrade - you will need to purchase the VIP ticket(s) first. Please contact support@ticketspace. nz prior to purchasing. Can I upgrade my existing ticket to either VIP or Platinum VVIP? Yes, you will need to purchase the new ticket you want using the same email address you used when you purchased your current ticket, and once complete email support@ticketspace. nz with your original confirmation ID and they will cancel and refund your original ticket. Can I buy tickets off an unauthorized seller? We highly advise against this to ensure you do not get scammed. If you must buy a ticket off someone, One Love Festival and Ticketspace will not be held responsible for misuse of ticket name change or fraudulent tickets. Can I get a refund or transfer my ticket? Unfortunately all our ticket sales are final and non-refundable. Should One Love be cancelled, you can request a refund. Please note, only the face value of your ticket(s) will be refunded Am I able to sell my ticket for Sunday because I only have a babysitter for Saturday? If it is a 2-day pass, then no sorry. Can I buy a camping ticket and bring as many people as I like? No, a camping ticket admits one person into the campground – you can share a tent with your friends, but each person will need a camping pass to enter the campgrounds. Buying a ticket privately We advise against buying second hand online tickets, especially form people you don't know - there will be name checks (on tickets) at the gate, and if your name doesn’t match the ticket, you may be refused entry. Only the original ticket owner can change the name on the ticket. We strongly discourage people from buying ‘second-hand’ tickets as neither One Love Festival or Ticketsapce will be responsible or liable for fraudulent tickets. The only safe way is to purchase tickets from the One Love Festival website via Ticketspace. This way the ticket officially becomes yours registered to your email address. Can I resell my camping/glamping ticket through TicketSpace's Resell? Yes, this will be added to the resale platform shortly. Please keep an eye on the resale website for when this goes live. TRANSPORTCan I purchase goods using cash and/or eftpos? Neither. We operate using WAYVER, a RFID cashless wristband payment system. Apply to be a Vendor If you are interested in becoming a vendor at the 2023 One Love Festival, there are a few things to note:
Please fill in the VENDOR FORM - this does not guarantee you a spot. We already have a long list of current vendors and a waiting list, but you may have something special to offer, so don't let that discourage you. Applications close 24th July - all applications submitted after the 24th July will be added to the waitlist but may still have the opportunity to be a vendor. We will endeavour to be in contact with you over the next couple of months. Can I purchase food? Yes, there will be a huge variety of food vendors operating throughout the festival. Will there be One Love merchandise or festival items to purchase? Yes, there will be a variety of merchandise on sale at the One Love Merchandise stall, located within the Marketplace. Will there be a bar? Yes, there will be at least 4 licensed bars in operation during the festival, 2 in the GA area and 2 in the VIP area (one on each side of the site). What is the One Love Marketplace? Our Marketplace is a hub of food, merchandise, amusement rides and other vendors selling their products. CAMPINGWhat is Glamping? Glamping is a premiere, comfort rich and hassle-free way to enjoy luxury camping. The best part is everything is provided and setup for you!! As a ‘glamper’ you also have the benefit of checking in early from 3pm onwards on the Friday before the festival. You also have your own entry and carpark What’s included in your Glamping package:
More to be adfded… Will there be buses available? Buses will be running from 11am – 3pm and then pick up again at 9pm – 11pm, this is a free shuttle service for the convenience of all campers. Where is the Campground/Vibe Town? Camping is at Baypark Speedway (where Bay Dreams was held). 81 Truman Lane, Mount Maunganui What’s included in campsite? Your camping ticket includes:
What size tent can I bring? Please be respectful with what size tent you bring. If you bring a tent that sleeps eight, but there are only two of you, you run the risk of being turned away without a refund. Whare Village - Premium Camping Package New to the One Love Festival camping is our premium camping package – The Whare Village! Available in both 1 and 2 person options. The package includes:
More to be added… (You will need to provide your own bedding) What does Vibe Town offer? We have an onsite ‘Entertainment Hub’ with a selection of food vendors (including coffee). We will have a general store stocked with drinks, snacks and essentials as well as a range of merch. We will also have a powder room available for you all to use in the GA shower area (this is accessible for everyone, including glampers). There will be mirrors, hair straighteners, blow dryers and some hair products to use at your leisure. There will be power points available for phone charging. There will be an onsite bar with DJ’s performing Friday, Saturday and Sunday night, after the festival, setting the vibes for the days ahead. (all subject to change) I’ve purchased a 3 Day Whare Village package for 2 people - why is it asking for a third name? This is just the name that your Whare tent will be under - simply enter the details of the person making the booking (one name is required). Is there car parking at the campsite? Yes, we have car parking adjacent to the campsite I’m going to the festival but not camping, can I visit my friends staying at the campsite? No. Only those with a valid camping pass will be able to enter the campsite. Can we take food and drinks into the campsite? There is no BYO into the campsite – belongings will be checked (by security) upon entry There will be a small 'marketplace' on-site to buy food and drinks. I have 2 day camping but now I want 3 day camping You'll need to purchase a 3 day camping pass, then get in touch with support@ticketspace. nz to organise a refund on your 2 day camping pass. If I have a 3-day camping, when can I check in and check out? 3-day camping is for 3 night’s stay:
Can we set up a marquee? Sorry, marquees are not permitted. Can I top up my Wayver wristband at camping? Yes, Wayver topups will be available within the entertainment hub at camping. Opening and closing times may vary throughout each day - check back here for updates of times. Can I sleep in my car at the Campsite? No – camping parking is for campers who have a camping ticket. If you have a ticket, but are found sleeping in your vehicle, you will be asked to leave. Bus Timetable For both days: First bus at 11am from Baypark (4 buses), Then every hour until 3.30pm Buses will return to the campground from the Tauranga domain starting at 8pm and ending at midnight. CAMPING TERMS & CONDITIONS General Conditions of Entry
What CAN I bring into the campground?
What CAN’T I bring into the campground?
Can I bring my campervan? No – Due to limited space, unfortunately we are only allowing tents Can I buy a camping ticket and bring as many people as I like? No, a camping ticket admits one person into the campground – you can share a tent with your friends, but each person will need a camping pass to enter the camp grounds. Camping check in and check out 3 day passes From 3pm Friday 27th 2 day passes? From 7am Saturday 28th When is check-out? Before 12pm Monday 30th for all camping passes Cashless PaymentsWayver Top Up PRE-EVENT Pre Top Up (Pre-Accred) On Friday 27th between 3pm - 11pm as well as Saturday 28th between 7am - 10am, head down to Soper Reserve in the Mount outside The Rising Tide to grab your festival wristband and top up!. This will save you time and you'll get to enjoy the express lane into the Festival.
Pre-accreditation is for those with 2 day festival passes - 1 day festival passes must be collected at the festival. We strongly suggest heading along to our pre-accreditation as it means you’ll spend less time queuing, and more time partying! Online Top Up
Please Note: You can not top up online during the Festival. AT THE EVENT Upon entry to the Festival, there will be a number of top up stations at throughout the venue for you to top up anytime during the Festival.
Please note there will be a small one off top up fee (you may already notice this deducted prior to adding credit) Wayver credit refunds can be done on the day of the event or online after the event. What is Token? Token is used in place of cash and eftpos - it's like having a prepaid paywave debit card attached to your wrist (there is a little chip inside the wristband). You use it to purchase any goods at the Festival, such as food, beverages and merchandise. Wayver issues Please contact Wayver Refunding Wayver credit? You can get a refund of unused credit from one of the top-up stations at any time up until the end of the festival. Your credit cannot be used at any other event but can be used for both days of the festival. For refunds following the festival, you can claim a refund through the Wayver website: https://refund.wayver.co.nz/login
(please note that online refunds will only be for a limited time following the festival). My ticket number isn't working The number you need to enter are the 10 digits by the barcode on the right of your ticket. If you’re still having trouble, please email help@wayver. io Can I use my Wayver credit from the last One Love? No sorry, but if you topped up your wristband for the 2022 One Love that was cancelled, then yes. Do I need to top up the camping wristband? No, just the festival wristband - the camping wristband does not have a chip attached How do I use Token? At the festival, Token is used in place of cash and eftpos - it's like having a prepaid pay wave debit card attached to your wrist. Once your wristband is loaded with credit, you can purchase anything from the festival - at the bar, food vendors and merchandise. Top up your Token wristband online now and skip the queues on the day! Head to onelove2023.gettoken.com Register Your Account (if you haven't yet registered)
P.S. The name on your ticket needs to match the name on your vaccine certificate and photo ID. If you need to change the name on your ticket, you can do so by logging into your Ticketspace My Ticket account. For more information on how to name change, click here: www.onelovefestival.co.nz/faq COVIDWith the new traffic light system in place, will the festival go ahead? In line with the latest government announcements, we can confirm that One Love Festival will be able to operate safely in red with no restrictions on the number of attendees as we are an outdoor festival Will the Festival go ahead if we are in lockdown due to Covid? Based on the current lockdown structure, if we are in any other level other than Level 1 - the festival will be postponed and tickets will be honoured for the new date. However, the government has indicated that they're looking to mandate vaccine passports as a requirement to enter large events - where the possibility of large events occurring during Alert Level 2 could happen - although this has not been fully confirmed as of yet. We will be able you give you an update on this once we have more information. I only have 1 vaccination and my second one is due after the festival - can I still attend? No sorry - the only way that One Love Festival can operate is by requiring a Vaccine Pass to enter the festival, and you must be double vaxed to receive a Vaccine Pass Will I need to wear a mask and physically distance from others? In line with the latest government announcements, face masks may be encouraged, but not required for patrons entering the event. I haven’t been vaccinated, can I still come to the festival? Unfortunately no. Based on the traffic light system rules, if we are at Green or Orange, to enter the festival, you will be required to have a Vaccine Certificate and these will be checked on arrival by security. This applies to all attendees, staff and artists. Note that Tauranga Moana is currently at Orange. If this was to change to Red, the festival would be postponed. Postponement of One Love The Promoter reserves the right to change the Event date, time, venue or line up for any reason . If the Event for which this ticket is issued is rescheduled The Promoter may continue to hold payment for the ticket and the ticket holder shall not be entitled to a refund. Instead, the holder shall have the right, except as otherwise provided, to use this ticket to attend the rescheduled event. If the event is not rescheduled but is instead fully cancelled, a refund of the ticket price (less service fees) will be provided to the ticket holder. I have a cold, but I feel fine, can I still come to the festival? If you have cold, flu or Covid symptoms, stay home and call your doctor – you may be refused entry. Can I just show a negative Covid test instead of a Vaccine Pass? No sorry - the only way that One Love Festival can operate is by requiring a Vaccine Pass to enter the festival Contact tracing It is vital that tickets be in the name of the person attending the festival as all ticket purchaser details are automatically included in the contact tracer database of TicketSpace - please ensure you hav valid ID to match the name on the ticket. Upon arrival at the festival, please use the NZ Covid Tracer app to scan the Event specific QR codes. Such QR codes will be located at points of entry, and around the Venue. I have a vaccine exemption, can I still come to the festival? We currently do not have enough information from the government to answer this question. Once we know more, we will be able to answer this. Do artists, staff and attendees have to be vaccinated? Yes. Based on the traffic light system rules, if we are at Green or Orange, to enter the festival, you will be required to have a Vaccine Certificate and these will be checked on arrival by security. This applies to all attendees, staff and artists. Note that Tauranga Moana is currently at Orange. If this was to change to Red, the festival would be postponed. Do I need to be vaccinated? In line with the latest government announcements, we can confirm that there will be no Vaccine Certificate requirement to enter One Love Festival 2023. Yay. PostponementWill One Love go ahead if we are in Red in the Traffic Light settings? In line with the latest government announcements, we can confirm that One Love Festival will be able to operate safely in red with no restrictions on the number of attendees as we are an outdoor festival, Will my Wayver credit be valid for the new dates? If you topped up your 2022 Wayver, then yes, your Wayver credit will be available for 2023. Will my tickets be valid for 2023 If your bought 2022 tickets, then yes, both festival and camping tickets will automatically be rolled over to 2023 - there is no action required from you. What is the face value of my ticket? The face value will be displayed on the actual ticket. Any booking fees, delivery fees, card fees or resale admin fees are unfortunately not included in this amount. What if my ticket is on the resale platform? If your ticket was on the resale platform, these have now been returned to you and they will be valid to attend the festival on April 2 and 3. You will be able to access your tickets in your Ticketspace account. If you cannot make the April 2 and 3 postponement dates, you have two options - you are able to get a refund of the face value of your ticket/s OR you can opt to roll your ticket over to our 2023 event. What happens if we are still in red by the time the April dates come around? If we are still in red under the Traffic Light System come 25 March, the festival for 2022 will be cancelled and moved to 2023. You will have the option of rolling your ticket over for the 2023 event or you will have the option of a refund which will open again from when we announce this, should we need to. Postponement of One Love The Promoter reserves the right to change the Event date, time, venue or line up for any reason . If the Event for which this ticket is issued is rescheduled The Promoter may continue to hold payment for the ticket and the ticket holder shall not be entitled to a refund. Instead, the holder shall have the right, except as otherwise provided, to use this ticket to attend the rescheduled event. If the event is not rescheduled but is instead fully cancelled, a refund of the ticket price (less service fees) will be provided to the ticket holder. My tickets were booked together with friends - some of us want to go, and some of us want a refund - how does this work? When you complete the refund form, you will be able to select how many tickets you want refunded from your booking and also the names on those tickets. Refund to new bank card (due to loss or cancellation of card used to purchase tickets) The money will be automatically refunded to the card used to purchase the tickets. If your card has expired/been cancelled or replaced the money will generally go into the new account with your bank, or into a holding account with your bank which needs to be allocated to your account by the bank. We cannot change the card/account the money is refunded to, nor do a direct transfer to an account due to anti money laundering policies. If you do not receive the funds and are not reflecting in your account within the next 5 working days, please contact your bank for further information. Alternatively, you can now edit your refund submissions by logging into your TicketSpace account. I've paid for accommodation and it's non-refundable, what should I do? We encourage you to speak with your accommodation provider and ask for flexibility and fairness on this. What happens if I cannot make the new date? If you cannot make the April 2 and 3 postponement dates, you have two options - you are able to get a refund of theface value of your ticket/s OR you can opt to roll your ticket over to our 2023 event. I bought my ticket privately from someone else, can I still apply for a refund If the ticket was sold privately, when a refund is requested on that ticket it will go to the original purchaser - we would recommend contacting the person you brought it off. If I want to upgrade from GA to VIP, how do I do this? You will have to get your ticket refunded and then from there, purchase a VIP ticket. Cancellation of One Love Except in circumstances beyond our control, the event will take place rain or shine. If the event is cancelled for any reason, only the face value of the ticket will be refunded. If The Promoter deems it necessary to abandon the event due to the forces of nature or any other reason, refund of an amount other than face value (excluding booking fees) of the ticket is at the discretion of The Promoter . I want to refund my Wayver, how do I do this as I don't have my tag number? To request a refund from Wayver, please login to your Wayver account at www. wayver. co. nz. You will need to enter your 10 digit One Love Festival ticket barcode to proceed with requesting a refund. How do I request a refund of my tickets? Simply click this link here and complete the refunds form. You will need to complete the form within this 48 hour period if you would like a refund of the face value of your tickets. How long will my refund take to process? Event organisers and ticketing agencies are currently experiencing a high number of changes which are causing delays. Once you have completed and submitted the refund form, we expect your refund to be processed within 3-5 working days. VVIPI'm a hungry, thirsty person, can i 'go hard' in the Platinum VVIP? The Platinum VVIP package includes everything you’ll need to enjoy One Love with a premium experience. It’s all inclusive of gourmet food and beverages - that said we want you to have a good time and last the distance so with drinks, keep in mind that it’s a marathon - not a sprint. There will be a limit on the number of drinks you can order at time and all of our standard rules apply. Our responsible service policy means any person who is intoxicated will be refused service. VIP is going to be packed, why did you add more tickets for the Premium VVIP? We are not adding more tickets. We have reallocated 500 of the remaining VIP tickets to create 250 VVIP tickets, so we actually have reduced ticket numbers. Can I upgrade my existing ticket to either VIP or Platinum VVIP? Yes, you will need to purchase the new ticket you want using the same email address you used when you purchased your current ticket, and once complete email support@ticketspace. nz with your original confirmation ID and they will cancel and refund your original ticket. Why did you create a Platinum VVIP option? We created the Platinum VVIP option due to significant demand and enquiry from ticket holders who wanted to upgrade their experience beyond VIP, and the result is the new Platinum VVIP package. We know that it’s not for everyone - but we are trying to cater for everyone with an option to suit. Will the Premium VVIP be in front of VIP? No. The location of the Platinum VVIP section will not be in front of the VIP section - it will have its own area to the front side of the stage, in a premium position with an elevated viewing platform. Set TimesView Set TimesAbout Us Jammin is Australia's biggest reggae music festival. Featuring some of the biggest names in reggae from across the country and the globe. Jammin returns for summer 2024 this February Where is the One Love Festival in 2024?One Love Festival 2024 Tickets . Tauranga . Tauranga Domain - The Ticket Fairy.
How many days is one love?January 27-28 ☀️ Buy Tickets Now ↙️
Who is playing Bob Marley in the movie One Love?The film stars Kingsley Ben-Adir as Marley, alongside Lashana Lynch as Rita Marley, and Jesse Cilio as Norval Marley. Bob Marley. One Love is scheduled to be released in the United States on February 14, 2024, by Paramount Pictures.
Is One Love 2023 still on?One Love 2023 is cancelled and everyone will receive a full refund within 30 working days |
