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Abstract
This study focuses on workers' responses to job dissatisfaction. It is suggested that four
theoretical categories—exit, voice, loyalty, and neglect—characterize a diverse group of more specific behaviors [e.g., turnover, absenteeism, lateness, talking to supervisor, requesting a transfer]. A multidimensional scaling analysis [MDS] of collected data supports the categories.
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What are the two active responses to job dissatisfaction?
As evident in Figure 3, voice and loyalty are constructive reactions, and exit and neglect are destructive reactions; whereas exit and voice are active reactions, and neglect and loyalty are passive reactions.
How do you respond to job dissatisfaction?
Voice can be constructive response, such as recommending ways for management to improve the situation, or it can be more confrontational, such as by filing formal grievances. In the extreme, some employees might engage in counterproductive behaviours to get attention and force changes in the organization.
What are the two components of job satisfaction?
What are the five components of job satisfaction? A survey from the Chopra Center also included five components of job satisfaction: engagement; respect, praise and recognition; fair compensation; motivation and life satisfaction.
Which of the following is a dissatisfaction response?
C] voice response occurs when employees explicitly state their dissatisfaction.