By turning raw materials into finished goods, production creates form utility.

ABFirms that make tangible products are engages ingoods productionThe manufacturing sector provides for what % of all private sector jobs25%In 1994, the leader in manufactured exports wasUnited StatesIn 1995, employment in service industries accounted for almost what % if the total U.S. woek force80%Making product available to consumers when they want them is creatingtime utilityWhen a company turns out Christmans ornaments so they are available in sores in November, it has createdtime utilityA soft drink manufacturer who has many outlets for it's product is providingplace utilityBy turning raw materials into finished goods, production createsform utilityWhich of the following doesn't belong on this listfinished goodsA set of methods and technologies used for the production of a good or serviceoperations processThe transformation process alters basic competion of raw materials and is used in industries like alluminum, steel, fertilizer, petrolium and paint. It is thechemical processThe transformation process puts together various components and is in common in industries like electronics, appliances and autos. It is theassembly processThe type of service process which a customer need to be an active participant ishigh contract systemThe type of service process which a customer need to be an active part of the system to recieve a servicelow contract systemSuzy is going to a hairdresser to get a cut and set. This type of service is ahigh contract systemCarolyn's car needs a tune-up so she had taken it to the mechanic for repair. This type of service system islow contract systemAs the plane moves to it's take off position there are 20 empty seats, This illustrates unique service characteristics ofunstorabilityYou have gone to the doctors to check out some recent pains, the quality of her ecpertise to find and diagnose. The problem showsintangabilityWhen you have you hair cut a style the way that you like it, it illustrates unique service charcteristics ofcustomizationIn business liks auto repair and lawn care, the business is sized to meet the level ofaverage demandIn business like restaurants or supermarkets, the business is sized to meet the level ofpeak demandThe most important factor for location planning for high contract businesses isproximity to the customerWhich layout groups equiptment and people according to their function?processIn which of the following layouts do resources move through a fxed sequences of steps tp become fifnished goodsproduct layoutThe typical layout in automotive, food processing and computer assembly activitiesproduct layoutA clothing manufacturer that sets up an area for making different kinds of pockets, sleeves, collors is using thecellular layoutThe documentation of the current process which uses the diagram is called aprocess flow chartWhich layout is most likely to be used by ship builders and air craftfixed positionthe process of monitering production performance by preparing results with plans is calledoperations controlThe use, where possible standard and uniform components in the production process isstandardizationThe major objective if JIT is tominimize inventory costTom is concerned with storage of both incoming materials for production of finished goods for distribution to customers. Toms job is most likely in thewarehouse areaA very popular process among companies whose products require complicated presentation and fabrication, activities ismaternal requirements planningThe management of the production process designed to manufacture goods or supply services that meet specific quality requriements isquality controlThe single most important principle that had made Dell computers sucessful isspeedIf the total resources needed to create a product decreases than productivity hadincreasedIf a nations productivity drops as compared to competing nations, it will experiencea droping of it;s standered of livingOverall, in the time it takes a U.S. worker to produce $10 worth of goods, Japanese and German workers produce about$8 worth of goodsThe most productive nation in the world isUnited StatesIn 1986 the value of goods and services produced by each U.S. worker was$64,000Between 1977 and 1994 the productivity of U.S. federal governmant was what % annually1%Recent increases overall U.S. productivity is attributed tothe manufacturing sectorChaparrel Steel has been sucessful ina decling industry becauseit produces steel from shredded cars and appliancesSaving money by purchasing from outside firms rather than keeping the work internal is calledoutsourcingProductivity is measured by usingratiosA countries labor productivity is usually measured this waygross domestic product divided by number of workersUsing materials productivity is recommended if materials cost exceed what % of operating costs90%Most used measure if company productivity issales per employeeThe individual who turned to Japan when his ideas on quality impovement where rejected in the U.S.W. Edward DemingThe sum of all activities involve in getting quality products into the market place is calledtotal quality managmentAnother name for the TQM isquality assuranceToyota's reputation for producing few "lemons" is based onquality relaibilityWhen Robert J. Eaton observe poor-fitting interior trim and engine noise in a prototype he immediatly postponed production and corrections were made. He was CEO ofChyrslerWhen Toshiba takes a part a Xerox copier and tests each component, it is engaging incompetitive product anylsisThe evaluation of all work activities, material flows and paper work to determine the value that they had for consumers is avalue-added anylsisWhen anylsis at Farbox spot check the weight of samples at several points in the procution process, they are engaging instatistical process controlThe process control method that plots test sampling results as a diagram to determine when a process is beginning to depart from the normal operating conditionsprocess control chartThis is the method of improving quality by identifing current costs and areas with the greatest cost-savings potential isquality/cost studyThe filling machine operator at honey nuggets every 15 minuets weighs a box of ceral from the production line; where is the operator likely to record the data?contol chartAt the honey nugget factory, boxes are taken from the 3 filling machines. Analyzing the results shoq that 1 of the machines can not reliably meet specifications, which tool are they usinf?process capability studiesAs the frito lay workers oversee activities ranging from potato processing to machine maintence they are trying to cut costs while improving quality, this is aquality improvements teamThe process of analysing and applying the best practices of other candidates with whom they do not directly compete to their own operations is calledbenechmarkingWhen the IRS studied American express billing procedures in an effect to improve it's ___, it is usingbenchmarkingIn the text book case, DuPonts problems with high defect rates with plastic computer connectiong was caused byincorrect measurement of mold temperatureThe quality program that is being adopted by many multinational firming is150 9000The purpose which focuses on both productivity and quality and which entails rethinking by starting over from scratchre-engineeringIn the text book case the problem facing IBM credit carp wasthe credit approval process took to longIn the text book case the major benifit to Deneb robotics software isto simulate the production process while in the design phaseIn order to reduse the cost of a firms electric power allied signal offersa microthrbine generatorWhen Hapton Inn's initiated a program of refunds to customers who where dissatisfied with their stays for any reason it was using theempowerment principleIn a recent study the most metioned barrier encounted be work teamslack of employee trainingAccording to the chapters opening vignette the keyword is the new world of business iscommunicationsAccording to the textbook which of the following had boosted Chaparal Steel sales on the internal?listing of currently available products and inventoryThe system for transforming and trasmitting information that can be used in decision making ismanagement information systemFrom the list below select the one which offers the greatest advantages?networking of computersA good indication that the digital age has arrived is shown in that americansspent more money on PC's than on TV'sWhich of the following is not part of a computers hardwareprogramsThe actual processing of data takes place inthe CPUWhen the computer is turned off data in the ____ is lostrandom acess memoryA CD-ROM can hold as much as ___ regular disks400Which of the following is a system programDOSAn individual who usually write the instructiong that will tell computers what to do?programersAn individual who will work with an END user to learn the requirements of a design system to meet those requirementssystems analystAn individual who obtains information from the computer for their jobs?END userAn individual who actualy runs the computer equipment to perform the required taskssystems operatorAs information moves up the management hierachy it becomes morecondensedLimiting acess to salery information is an example ofcontrolHarmful programs created and spread by vandles seeking to design or disrupt computer operations are calledvirusesThe unauthorized copying of computer software ispiracyCoping Microsoft Word program from the school lab in order to do you lab work in your home computerpiracyWhen using ___employees are allowed access to both the internet and the companies internal network while entry by outsiders is barredfirewallsWhich of the following would be most effective against the interception of a company data when it was being transformed from one location to anotherencryption softwareWhich of the following would be most effective against hackers?passwordsFAO Schwartz problems were caused mainly bydemand exceding capacityWhen your favorite restaurants prepares your favorite meal they are creatingform utilityAs an operations manager you are involved with all of the following acticities exceptdrop ship tp whole salersHigh contacts servicescontract lensesLow contract servicesoil changeThe amount of product that a company can produce under normal working conditionscapacityAn assembly line would most likely use aproduct layoutThe documentation of the current process which uses a diagram is called aprocess flow chartThe process of monitoring production performance by paining results with goals is calledoperations controlRecieving, storing, accounting and counting of all raw materials, partly finished goods and finished goodsinventory controlTotal factor productivity is measured byoutputs divided by imputsThe features that are designed into a product is a function ofperformance qualityWhen Hewlett Packerd simplified it's contracts and redusced them from 30 pages to as few as 2 pages it was engaging invalue added analysisGroups of employees from work areas who define, analyse, and solve common problemsquality improvement teamFax machines, voice mails, and e-mails are examples ofoffice automationSystems used in designer products by simmulating the real product and disappearing it in these dimmentional graphicsCADSystems used in designing the manif. equipment, facilities and plant layout for better product flows and productivityCAMThe largest public network that serves thousands with information isinternetFax Data acc. for ___% of all telephone signals between the U.S. and Japan90%The concept of ___ eliminates all paperwork firm company transactionspaperless workplace

Does production create form utility?

What utility is created by people converting raw materials?

What type of utility does production create how is it created?

What is utility How does production create utility?