The Shells Resort & Spa Phú Quốc là khách sạn máy sao

5-star beachfront resort near Phu Quoc Night Market

Renovations + Closures

The following facilities will be closed during the summer:

• Bar/Lounge

Property Features

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Shells Resort & Spa Phu Quoc, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis. This 5-star Phu Quoc resort is smoke free.

• 134 guestrooms or units
• 2 levels
• Built in 2014
• Deli
• Beach lounge chairs
• Towels for the beach
• Umbrellas for the beach
• Poolside lounge chairs
• Umbrellas for the pool
• Conference center
• Business facilities
• Dry cleaning
• Front desk [24 hours]
• Express check-out
• Storage area for luggage
• Tour and ticket information
• Concierge
• Wedding services available
• Terrace
• Garden
• Gift shop
• Newspapers in lobby [free]
• Bellhop
• No smoking on site
• Bar or lounge
• Bar on the beach
• Dining venue

Family Friendly Amenities

• Family property
• On private beach
• Number of outdoor pools - 1
• Free WiFi
• Snack bar/deli
• Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking [limited spaces]

Transport

• Property shuttles: Free airport shuttle
• Parking: Free valet parking and self parking

Room Amenities

The Shells Resort & Spa Phu Quoc offers 134 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

• Private balcony or patio
• Minibar
• In-room dining [24 hours]
• LED television
• Digital channels
• Luxury bedding
• Separate shower and tub
• Rainfall showerhead
• Cribs [free]
• Housekeeping [daily]
• Nightly turndown service
• Hair dryer
• Safe
• Bathrobes
• Slippers
• Toiletries [free]
• Desk
• Blackout drapes
• Air conditioning
• Ensuite bathroom
• Unique furnishings
• Unique decor
• Wardrobe or closet

Food & Drink

FLOW Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining [weather permitting]. A children's menu is available. Reservations are required.

Liquid Lounge - This bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Kayaking on site
• Snorkeling nearby
• Scuba diving nearby

Spa Services

Waves Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

• Number of treatment rooms 10
• Couples treatment rooms
• Manicures and pedicures
• Body treatments
• Body wraps
• Facial treatments
• Body scrubs
• Aromatherapy treatments
• Hot stone massage
• Sauna in spa
• Steam room in spa
• Minimum age to access spa is 18
• Thai massage
• Reflexology
• Massages

Hotel Policies

Check-in

• Check-in time starts at 6:00 AM
• Check-in time ends at anytime
• Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Shells Resort & Spa Phu Quoc offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

• Check-out by noon

Payment types

Children and extra beds

• Children are welcome.
• Kids stay free! One child 5 years old or younger stays free when using existing bedding.
• Rollaway/extra beds are available for USD 900000.0 per night.
• Free cribs [infant beds]!

Pet Policy

• Pets and service animals are not allowed at The Shells Resort & Spa Phu Quoc

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property advises that guest safety measures are currently in place. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

• One child stays free
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Debit cards not accepted
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Staffed front desk
• Children stay free - maximum age 5
• Social distancing measures are in place
• Contactless check-in is not available
• Property is not currently implementing any enhanced cleaning measures
• No elevators
• Children stay free
• Service animals not allowed
• Please note, some room types at this property are not available when booking a stay with children.
• Individually-wrapped food options are not available
• No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Late check-out is available for a fee [subject to availability, amount varies]
• Rollaway bed fee: USD 900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

• Shell Phu Quoc
• Shell Resort Phu Quoc
• Shells Resort Phu Quoc
• Shells Resort
• Shells Phu Quoc
• The Shells Resort & Spa Phu Quoc Island, Vietnam
• The Shells Resort Spa
• The Shell Resort Spa
• The Shells Resort Spa Phu Quoc
• The Shells & Phu Quoc Phu Quoc
• The Shells Resort Spa Phu Quoc
• The Shells Resort & Spa Phu Quoc Resort
• The Shells Resort & Spa Phu Quoc Phu Quoc
• The Shells Resort & Spa Phu Quoc Resort Phu Quoc

You should know

• Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
• One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
• Registered guests are the only ones allowed to be in guestrooms.
• Pets and service animals are not allowed on site.