What domain of learning involves a change in attitude or emotions that will influence the persons behavior quizlet?

a] ISBAR
-introduction
-situation
-background
-assessment
-recommendation

b] CRICO strategies Comparative Benchmark System [a HIPPA compliant software that analyzes malpractice data for comparison to local and national perspectives]
Provider-to-provider communication issues were mainly:
•Miscommunication about the patient's condition: 26%
•Poor documentation: 12%
•Failure to read the medical record: 7%

c] Provider-to-patient communications issues were mainly:
•Inadequate informed consent: 13%
•Unsympathetic response to patient complaints: 11%
•Inadequate education about medications: 5%.
•Incomplete follow-up instructions: 4%
•Other issues: 8%.

d] 8% of communications failures were in the ER, 44% in an inpatient setting, and 48% in an ambulatory setting.

e] Miscommunication was a major issue for cases across several medical areas:
•38% of all general medicine cases involved a communication failure
•34% of all obstetrics cases involved a communication failure
•32% of all nursing cases involved a communication failure
•26% of all surgery cases involve a communication failure

f] Miscommunications around medication caused major issues:
•One in nine malpractice cases involved medication errors
•Medication categories that were especially problematic included analgesics, anticoagulants, antibiotics, and cardiovascular drugs
•Medication issues cause more patient deaths [32% of cases] than other malpractice areas [19% of cases]

g] Over 7,000 cases were analyzed to discover this information, with total losses from those 7,000 cases amounting to over $1.7 billion.

1

Rationale: The affective domain of learning is the feeling domain, and involves emotions, attitudes, interests, and appreciations. The cognitive domain is the thinking domain, and involves intellectual abilities. The psychomotor domain is the skill domain, and involves motor skills. All three domains should be included in planning client education.

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Terms in this set [72]

According to the American Dental Hygienists Association, an oral cancer self-exam consists of looking for lumps and color changes and then feeling for lumps and swelling.

True
False

True

The Civil Rights Act requires that all patients have equal access to services.

True
False

True

When working with a patient who has impaired vision, what strategy should the medical assistant use?

a. Use nonverbal cues and gestures.
b. Face the person directly and make eye contact.
c. Face the person directly and make eye contact and make sure the patient is wearing glasses or contacts if needed.
d. Make sure the patient is wearing glasses or contacts if needed.
e. Have the patient repeat back important information.

c. Face the person directly and make eye contact and make sure the patient is wearing glasses or contacts if needed.

The medical assistant can coach patients on community resources. Which of the following would be considered community resources coaching?

a. Coaching on medications prescribed for a disease
b. Coaching on where to purchase medical supplies
c. Coaching on medications prescribed for a disease and coaching on where to purchase medical supplies
d. Coaching on oral self-exam
e. Coaching on preparations for a diagnostic test

Coaching on where to purchase medical supplies

Zach is in the depression stage of grief. What would be an appropriate adaptive interaction for the medical assistant to do?

a. Provide handouts that explain the disease and treatment.
b. Work with the healthcare team regarding the patient's requests.
c. Provide coaching on aspects of the disease and self-care management.
d. Use therapeutic communication techniques to acknowledge the patient's feeling.
e. Encourage the patient to use community and healthcare resources to help ease the change process.

e. Encourage the patient to use community and healthcare resources to help ease the change process.

Sara just found out she has breast cancer and needs to go through surgery and chemotherapy. Sarah refuses to accept the facts. What state of grief is she in?

a. Anger
b. Acceptance
c. Depression
d. Bargaining
e. Denial

e. Denial

This diagnostic test uses high-frequency sound waves to create the image of the organs and structures.

a. PET scan
b. US
c. X-ray
d. CT scan
e. MRI

b. US

What domain of learning involves learning new concepts and information?

a. Psychomotor
b. Cognitive
c. Ethical
d. Brain based
e. Affective

b. Cognitive

Long-term mutual monogamy or abstinence can prevent a STI.

True
False

True

What strategy would work when coaching a 2-year-old child?

a. Identify motivating factors.
b. Use familiar words and use play when teaching.
c. Communicate using simpler language and speak clearly.
d. Provide privacy and independence.
e. Use engaging simple tools to communicate information [e.g., DVDs and gaming software].

b. Use familiar words and use play when teaching.

When the medical assistant adapts the coaching to the patient, what must be considered?

a. Developmental level
b. Cultural diversity
c. Communication barriers
d. All are correct
e. Developmental level and communication barriers

d. All are correct

When working with preschoolers, it is important to use familiar words, simple explanations and demonstrations, and allow the children to handle the equipment.

True
False

True

The act of sticking to something.

a. Adherence
b. Cessation
c. Compliance
d. Coaching

a. Adherence

A patient's mole has grown to 8 mm in size. Using the ABCDE Rule for early warning signs for malignant, which letter does this involve?

a. B
b. D
c. C
d. A
e. E

b. D

Which statement is not true?

a. For 48 hours prior to the pap test, do not douche or tub bathe.
b. A pap test is used to screen for cervical cancers.
c. A pap test should not be done during the menstrual period.
d. For 48 hours prior to the pap test, do not use vaginal creams or foams.
e. For 48 hours prior to the pap test, refrain from sexual intercourse.

For 48 hours prior to the pap test, do not douche or tub bathe.

When working with a patient who has impaired hearing, what strategy should the medical assistant use?

a. Face the person when speaking.
b. Ensure the room has adequate light.
c. Face the person when speaking and have the patient repeat back important information.
d. Have the patient repeat back important information.
e. Make sure the patient is wearing glasses or contacts if needed.

c. Face the person when speaking and have the patient repeat back important information.

The patient's mole is reddish black. Using the ABCDE Rule for early warning signs for malignant, C would apply to this situation.

True
False

True

What is a topic for disease prevention coaching?

a. Teaching school-age children about hand washing
b. Teaching teens on how to prevent sexually transmitted infections
c. Teaching parents about vaccines their children could receive
d. Teaching adults about the risks of e-cigarettes
e. All are correct

e. All are correct

Betsy is in the denial stage of grief. What would be an appropriate adaptive interaction for the medical assistant to do?

a. Encourage the patient to use community and healthcare resources to help ease the change process.
b. Work with the healthcare team regarding the patient's requests.
c. Provide coaching on aspects of the disease and self-care management.
d. Provide handouts that explain the disease and treatment.
e. Use therapeutic communication techniques to acknowledge the patient's feeling.

d. Provide handouts that explain the disease and treatment.

Which of the following would be a barrier to learning in the psychomotor domain?

a. Stress and pain
b. Tremors and paralysis
c. Memory issues
d. Sensory limitations
e. Sensory limitations and tremors and paralysis

e. Sensory limitations and tremors and paralysis

A symptom of oral cancer includes:

a. white patches in the mouth.
b. long-term sore throat.
c. bleeding in the mouth.
d. lump in the throat.
e. All are correct

e. All are correct

The medical assistant can coach patients on health maintenance. Which of the following would be considered health maintenance coaching?

a. Information on routine screenings and breast self-exam technique
b. Information on nicotine cessation
c. Information on routine screenings
d. Breast self-exam technique
e. Preparations for a mammogram

a. Information on routine screenings and breast self-exam technique

What is an advantage of quitting smoking?

a. Blood pressure returns to normal levels.
b. Carbon monoxide blood levels decline.
c. Cardiovascular risks decrease.
d. Risk for strokes decrease.
e. All are correct

e. All are correct

Which type of skin cancer is curable and does not cause death?

a. Melanoma
b. Basal cell
c. Squamous cell
d. All are correct
e. Basal cell and squamous cell

e. Basal cell and squamous cell

Secondhand smoke can cause which of the following conditions?

a. Lung cancer
b. Strokes
c. Low-birth-weight babies
d. Heart disease
e. All are correct

e. All are correct

Which of the following would be a barrier to learning in the cognitive domain?

a. Language barriers
b. Anxiety and denial
c. Sensory limitations
d. Sensory limitations and language barriers
e. Tremors and paralysis

a. Language barriers

Tom's wife has diabetes and he has come to terms with the situation. What state of grief is he in?

a. Denial
b. Acceptance
c. Anger
d. Bargaining
e. Depression

b. Acceptance

Beth has accepted that she has type 2 diabetes. What would be an appropriate adaptive interaction for the medical assistant to do?

a. Work with the healthcare team regarding the patient's requests.
b. Provide coaching on aspects of the disease and self-care management.
c. Provide handouts that explain the disease and treatment.
d. Use therapeutic communication techniques to acknowledge the patient's feeling.
e. Encourage the patient to use community and healthcare resources to help ease the change process.

b. Provide coaching on aspects of the disease and self-care management.

What is a sign of elder neglect?

a. Sudden change in personality
b. Symptoms that mimic dementia
c. Unexplained sexually transmitted infection
d. Lack of proper living condition
e. Fractures and dislocations

d. Lack of proper living condition

What statement is not true?

a. A guaiac fecal occult blood test should be done every year from age 50 to 75.
b. The guaiac fecal occult blood test requires a blood sample for testing.
c. Certain foods must be avoided before the guaiac fecal occult blood test can be done.
d. The fecal immunochemical test uses antibodies to detect human hemoglobin protein.
e. Patient preparation is required for a colonoscopy.

b. The guaiac fecal occult blood test requires a blood sample for testing.

The Fecal Immunochemical Test requires dietary restrictions.

True
False

False

What teaching strategies are used for the cognitive domain?

a. Return demonstration
b. Online videos
c. Simulations
d. Demonstrations
e. Discussion and role play

b. Online videos

Using Erikson's Psychosocial Development Stages, what stage is a 75-year-old adult in?

a. Ego Integrity versus Despair
b. Identify versus Role Confusion
c. Generativity versus Stagnation
d. Industry versus Inferiority
e. Trust versus Mistrust

a. Ego Integrity versus Despair

Using Erikson's Psychosocial Development Stages, what stage is a 1-year-old child in?

a. Generativity versus Stagnation
b. Identify versus Role Confusion
c. Industry versus Inferiority
d. Trust versus Mistrust
e. Autonomy versus Shame and Doubt

d. Trust versus Mistrust

What is true regarding the health belief model?

a. Explains what factors influence a person's health belief and practices.
b. The first part of the model deals with a person's perception of the severity of the disease.
c. The third part of the model deals with the person's perception of his or her chances of developing a disease.
d. The second part of the model deals focuses on whether the person will take preventive actions.
e. All are correct

a. Explains what factors influence a person's health belief and practices.

When working with a patient who has a language barrier, what strategy should the medical assistant use?

a. Be respectful and courteous.
b. Use simple phrases and define any medical terminology used.
c. Use an interpreter.
d. Use pictures and models during the coaching session.
e. All are correct

e. All are correct

Seven days prior to a guaiac fecal occult blood test, the patient should:

a. stop taking aspirin, ibuprofen, and vitamin C supplements.
b. not eat red meat.
c. not eat melons.
d. not eat broccoli and radishes.
e. B, C, and D

a. stop taking aspirin, ibuprofen, and vitamin C supplements.

What strategy would work when coaching a 16-year-old girl?

a. Use familiar words and simple demonstrations.
b. Identify motivating factors.
c. Provide privacy and independence.
d. Use engaging simple tools to communicate information [e.g., DVDs and gaming software].
e. Communicate using simpler language and speak clearly.

c. Provide privacy and independence.

Lipid profile tests are used to monitor the cholesterol levels and do not require the patient to be NPO prior to the test.

True
False

False

Using tobacco, drinking alcohol, or having HPV are risk factors for oral cancer.

True
False

True

Colon cancer screenings typically start at age _______.

a. 30
b. 25
c. 50
d. 45
e. 65

d. 45

Most oral cancers occur after age _____.

a. 40
b. 30
c. 70
d. 60
e. 50

a. 40

What is true regarding coaching to help increase compliance or adherence with the treatment plan?

a. The medical assistant can coach the patient on home cares.
b. The medical assistant can help the patient understand information from the visit.
c. The medical assistant can coach the patient on the follow-ups.
d. The medical assistant can coach the patient on self-management of the disease.
e. All are correct

e. All are correct

What is correct regarding a patient navigator?

a. Also called patient advocate.
b. Guides patients through the healthcare system.
c. Identifies and attempts to eliminate barriers to care.
d. Work closely with the healthcare team and the patient.
e. All are correct

e. All are correct

What statement is true?

a. Adults should have their cholesterol checked every 5 years.
b. Patients age 40 to 80 should have a colonoscopy done every 10 years.
c. Blood pressure checks should be done twice a year for adults over 40 years of age.
d. Type 2 diabetes mellitus screening should be done every 5 years starting at age 35.
e. Blood pressure checks should be done every 2 to 4 years for adults 18 to 40 years old.

a. Adults should have their cholesterol checked every 5 years.

Using Erikson's Psychosocial Development Stages, what stage is a 17-year-old girl in?

a. Generativity versus Stagnation
b. Autonomy versus Shame and Doubt
c. Trust versus Mistrust
d. Identify versus role Confusion
e. Intimacy versus Isolation

d. Identify versus role Confusion

What is true regarding the Cologuard Stool DNA test?

a. Stool samples are collected by the patient.
b. A computer is used to determine if there is blood in the stool.
c. A computer determines if there are cancer or precancerous cells present.
d. No patient preparation is required.
e. All are correct

e. All are correct

A person who identifies patients' barriers works closely with the healthcare team and patients and guides the patients through the healthcare system.

a. Health coach
b. Patient coach
c. Patient navigator
d. Medical assistant
e. All are correct

c. Patient navigator

What strategy would work when coaching a 65-year-old adult?

a. Identify motivating factors.
b. Use familiar words and simple demonstrations.
c. Use engaging simple tools to communicate information [e.g., DVDs and gaming software].
d. Provide privacy and independence.
e. Communicate using simpler language and speak clearly.

e. Communicate using simpler language and speak clearly.

With the cognitive domain, what is a way to help patients remember critical information?

a. Give timely feedback on the patient's performance.
b. Present information in small chunks and in a clear well-organized manner.
c. Give timely feedback on the patient's performance and present information in small chunks and in a clear well-organized manner.
d. Consider cultural customs in your coaching.
e. Provide written step-by-step directions for the patient to follow

b. Present information in small chunks and in a clear well-organized manner.

What teaching strategies are used for the affective domain?

a. Online videos
b. Discussion and role play
c. Demonstrations
d. Discussion and written information
e. Return demonstration

b. Discussion and role play

A drink of alcohol is classified as a:

a. 8 ounces of wine.
b. 12 ounces of beer.
c. 4 ounces of wine.
d. 1 ounce of liquor.
e. 8 ounces of beer.

b. 12 ounces of beer

What is a risk factor for skin cancer?

a. Brown eyes
b. Darker skin tones
c. Work outdoors
d. Work outdoors and brown hair
e. Brown hair

c. Work outdoors

What strategy would work when coaching a 21-year-old adult?

a. Identify motivating factors.
b. Use familiar words and simple demonstrations.
c. Provide privacy and independence.
d. Use engaging simple tools to communicate information [e.g., DVDs and gaming software].
e. Communicate using simpler language and speak clearly.

a. Identify motivating factors.

The medical assistant can coach patients on disease prevention. Which of the following would be considered disease prevention coaching?

a. Self-management of diabetes
b. Hygiene practices to little children
c. Hygiene practices to little children and information on recommended vaccines
d. Information on recommended vaccines
e. Preparations for a colonoscopy

c. Hygiene practices to little children and information on recommended vaccines

The cognitive domain involves learning through:
a. adapting to one's ability.

b. mental processes.
c. watching demonstrations.
d. hands on practice.
e. our emotions and values.

b. mental processes.

When working with an infant, it is important to use a calm soothing voice and hold the child securely.

True
False

True

What statement is true?

a. Mammograms should be done yearly starting at age 45.
b. Females over the age of 50 need bone density testing every 2 years.
c. Stool-based tests need to be done annually starting at age 50.
d. Dental exams need to be done every two years.
e. A female should have a pap test every 3 years between ages 21 and 70.

a. Mammograms should be done yearly starting at age 45.

Which diagnostic test requires screening for artificial heart valves, cochlear implants, recent artificial joint surgery, and history of working with metal?

a. MRI
b. PET scan
c. CT scan
d. US
e. X-ray

a. MRI

What domain of learning involves a change in attitude or emotions that will influence the person's behavior?

a. Psychomotor
b. Cognitive
c. Brain based
d. Ethical
e. Affective

e. Affective

What strategy would work when coaching a 10-year-old child?

a. Use engaging simple tools to communicate information [e.g., DVDs and gaming software].
b. Provide privacy and independence.
c. Identify motivating factors.
d. Use familiar words and use play when teaching.
e. Communicate using simpler language and speak clearly.

a. Use engaging simple tools to communicate information [e.g., DVDs and gaming software].

This is an imaging test that uses an IV tracer to identify disease in organs and tissues.

a. CT scan
b. MRI
c. PET scan
d. US
e. X-ray

c. PET scan

What should the medical assistant address when coaching a patient on an MRI?

a. Identify if the patient is claustrophobic.
b. Patient should not use any deodorant prior to the test.
c. Identify if the patient has artificial heart valves, pacemaker, and a cochlear implant.
d. All are correct
e. Identify if the patient is claustrophobic and identify if the patient has artificial heart valves, pacemaker, and a cochlear implant.

e. Identify if the patient is claustrophobic and identify if the patient has artificial heart valves, pacemaker, and a cochlear implant.

How does a person prevent a STI?

a. Wash after intercourse.
b. Abstinence.
c. Long-term mutual monogamy.
d. Use latex condoms.
e. All are correct

e. All are correct

Cupping involved applying suction to the skin, which leaves marks.

True
False

True

One part of the patient's mole does not match the other half. Using the ABCDE Rule for early warning signs for malignant, which letter does this involve?

a. D
b. C
c. E
d. A
e. B

d. A

This diagnostic test uses powerful magnets and radio waves to create the images of the body.

a. X-ray
b. MRI
c. US
d. CT scan
e. PET scan

b. MRI

What is not a common sign of drug abuse?

a. Missing work
b. Change in eating patterns
c. Normal reaction time
d. Tired and sad
e. Very energetic and talks fast

c. Normal reaction time

Experts recommend that skin self-exams should be done every 2 weeks in the summer

True
False

False

The psychomotor domain involves learning through:

a. listening to what is said.
b. reading written words.
c. assisting with a procedure.
d. emotions and attitudes.
e. assisting with a procedure and listening to what is said.

c. assisting with a procedure

Vaping does not involve nicotine and thus is not addictive

True
False

False

The act of following through on a request or demand.

a. Adherence
b. Cessation
c. Compliance
d. Coaching

c. Compliance

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What domain of learning involves a change in attitude or emotions that will influence the persons behavior?

Learning in the affective domain involves a change in attitudes or emotions that will affect behaviors. Discussion, simulations, and role-playing are teaching strategies used to teach in the affective domain.

Which of the following would be a barrier to learning in the psychomotor domain quizlet?

Which of the following would be a barrier to learning in the psychomotor domain? Barriers to learning in the psychomotor domain include: tremors, paralysis, and sensory limitations. The medical assistant can coach patients on disease prevention.

What is the act of sticking to something?

adhere. verb. formal to stick to something.

What does it mean when medical assistant shows empathy when dealing with patients?

It is the recognition and validation of a patient's fear, anxiety, pain, and worry. It is the ability to understand patients' feelings and facilitate a more accurate diagnoses and more caring treatment.

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