What are the three essential managerial skills quizlet?

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Managerial Skills

The skills needed to succeed at each level of management vary somewhat, but there are certain skills common to all. Robert Katz identifies three critical skill sets for successful management professionals: technical skills, conceptual skills, and human skills

Top managers

These are the highest level of managers within an organization, and they are tasked with setting organizational objectives and goals. These managers scan the external environment for opportunities, help develop long-range plans and make critical decisions that affect the entire organization. They represent the smallest percentage of the management team. Many times these managers have titles such as chief executive, operations manager, or general manager.

Middle managers

Mid-level or middle managers allocate resources to achieve the goals and objectives set by top managers. Their primary role is to oversee front-line managers and report back to top-level managers about the progress, problems, or needs of the first-line managers. Middle managers span the distance between production operations and organizational vision. While top managers set the organization's goals, middle managers identify and implement the activities that will help the organization achieve its goals.

First-line managers

The primary responsibility of first-line managers is to coordinate the activities that have been developed by the middle managers. These managers are responsible for supervising non-managerial employees who are engaged in the tasks and activities developed by middle managers. They report back to middle managers on the progress, problems, or needs of the non- managerial employees. These managers are on the front lines, so to speak, where they are actively involved in the day-to-day operations of the business.

technical skill

is defined as a learned capacity in just about any given field of work, study, or even play

Conceptual skills

enable one to generate ideas creatively and intuitively and show comprehensive understanding of contexts or topics

Conceptual thinking

is difficult to define, but it is generally considered to be the ability to formulate ideas or mental abstractions. When combined with information and a measure of creativity, conceptual thinking can result in new ideas, unique strategies, and innovative solutions.

human skills

a combination of social, interpersonal, and leadership skills — is central to the success of any manager

Taylor's scientific management

1. Replace rule-of-thumb work methods with methods based on a scientific study of the tasks.
2. Scientifically select, train, and develop each employee rather than passively leaving them to
train themselves.
3. Provide detailed instruction and supervision of each worker in the performance of that worker's
discrete task.
4. Divide work nearly equally between managers and workers, so that the managers apply
scientific management principles to planning the work and the workers perform the tasks.

key functions of management are:

planning, organizing, leading, and controlling

A vision statement

gives employees something to rally behind, and for those businesses that choose to make their vision statement public, it lets the world know where the company is going

A mission statement

outlines how the business will turn its vision into reality and becomes the foundation for establishing specific goals and objectives

Strategic plans

the company mission into a set of long-term goals and short-term objectives.

Tactical plans

translate high-level strategic plans into specific plans for actions that need to be taken up and down the layers of an organization.

Operational plans

establish detailed standards that guide the implementation of tactical plans and establish the activities and budgets for each part of the organization.

Contingency Plans

Unforeseen events or disasters can be especially harmful to a business.

SWOT

One of the key planning tools managers have at their disposal is the situation analysis. stands for strengths, weaknesses, opportunities, and threats

Project-based production

is one-of-a-kind production in which only one unit is manufactured at a time.

Transformational leaders

work with subordinates to identify needed change, create and share an inspiring vision, and bring about change together with committed members of a group. Transformational leadership serves to enhance the motivation, morale, and job performance of followers through a variety of mechanisms.

Transactional

This kind of leadership, also known as managerial leadership, focuses on supervision, organization, and performance. Unlike transformational leaders, those using the transactional approach are not looking to change the future — they value the status quo.

Narcissistic leaders

are known for being interested only in themselves, at the expense of others, such as employees or group members. The leader's narcissism may be healthy or destructive, although there is a continuum in between.

Batch production

is a method used to produce similar items in groups, stage by stage. In batch production, the product goes through each stage of the process together before moving on to the next stage.

Mass production

is used by companies that need to create standardized products in large quantities as economically as possible. Products are mass produced to generate the inventory needed to meet high market demand.

Flow production

also known as continuous production, occurs when a process runs 24 hours a day. Companies whose products are homogeneous use this production approach to reduce cost and increase efficiency.

Data

refers to a collection of facts, such as numbers, words, measurements, observations, or even just descriptions of things. Data aren't particularly useful on their own, and don't become meaningful until they have been analyzed.

Information

is that which informs — the answer to questions, for instance. Data represents the values attributed to things, whereas information, like knowledge, represents an assessment or understanding of those values.

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