Which form of communication is more important in a low context culture *?

Here is another concept that will help you pull together a lot of the material you have read so far about culture. It is called "high context" and "low context" and was created by the same anthropologist who developed the concepts of polychronic and monochronic time. They complement each other and provide a broad framework for looking at culture.

The list below shows the kind of behavior that is generally found in high and low context cultures within five categories: how people relate to each other, how they communicate with each other, how they treat space, how they treat time, and how they learn. One thing to remember is that few cultures, and the people in them, are totally at one end of the spectrum or the other. They usually fall somewhere in between and may have a combination of high and low context characteristics.

HIGH CONTEXT (HC)LOW CONTEXT (LC)

Association

  • Relationships depend on trust, build up slowly, are stable. One distinguishes between people inside and people outside one's circle.

  • How things get done depends on relationships with people and attention to group process.

  • One's identity is rooted in groups (family, culture, work).

  • Social structure and authority are centralized; responsibility is at the top. Person at top works for the good of the group.

 Association
  • Relationships begin and end quickly. Many people can be inside one's circle; circle's boundary is not clear.

  • Things get done by following procedures and paying attention to the goal.

  • One's identity is rooted in oneself and one's accomplishments.

  • Social structure is decentralized; responsibility goes further down (is not concentrated at the top).

Interaction

  • High use of nonverbal elements; voice tone, facial expression, gestures, and eye movement carry significant parts of conversation.         

  • Verbal message is implicit; context (situation, people, nonverbal elements) is more important than words.                

  • Verbal message is indirect; one talks  around the point and embellishes it.                  

  • Communication is seen as an art form�a way of engaging someone.                             

  • Disagreement is personalized. One is sensitive to conflict expressed in  another's nonverbal communication. Conflict either must be solved before work can progress or must be avoided because it is personally threatening.

Interaction

  • Low use of nonverbal elements. Message is carried more by words than by nonverbal means.

  • Verbal message is explicit. Context is less important than words.

  • Verbal message is direct; one spells things out exactly.

  • Communication is seen as a way of exchanging information, ideas, and opinions. 

  • Disagreement is depersonalized. One withdraws from conflict with another and gets on with the task. Focus is on rational solutions, not personal ones. One can be explicit about another's bothersome behavior.

Territoriality

  • Space is communal; people stand close to each other, share the same space. 

Territoriality

  • Space is compartmentalized and privately owned; privacy is important, so people are farther apart.

Temporality

  • Everything has its own time. Time is not easily scheduled; needs of people may interfere with keeping to a set time. What is important is that activity gets done.

  • Change is slow. Things are rooted in the past, slow to change, and stable.                  

  • Time is a process; it belongs to others and to nature.    

Temporality

  • Things are scheduled to be done at particular times, one thing at a time. What is important is that activity is done efficiently.

  • Change is fast. One can make change and see immediate results.

  • Time is a commodity to be spent or saved. One�s time is one�s own.

Learning

  • Knowledge is embedded in the situation; things are connected, synthesized, and global. Multiple sources of information are used. Thinking is deductive, proceeds from general to specific.       

  • Learning occurs by first observing others as they model or demonstrate and then practicing. 

  • Groups are preferred for learning and problem solving.

  • Accuracy is valued. How well something is learned is important.    

Learning

  • Reality is fragmented and compartmentalized. One source of information is used to develop knowledge. Thinking is inductive, proceeds from specific to general. Focus is on detail.

  • Learning occurs by following explicit directions and explanations of others.

  • An individual orientation is preferred for learning and problem solving.

  • Speed is valued. How efficiently something is learned is important.

The content here is based on the following works by anthropologist Edward T. Hall, all of which were published in New York by Doubleday: The Silent Language (1959), The Hidden Dimension (1969), Beyond Culture (1976), and The Dance of Life (1983). 

What is important in low context culture?

Low-context cultures tend to be logical, analytical, action-oriented, and concerned with the individual. In high-context cultures (such as those in Japan, China, and Arab countries), the listener is already “contexted” and does not need to be given much background information.

What is low context culture communication?

In his 1976 book titled Beyond Culture, Hall described a low-context culture as a culture that communicates information in a direct manner that relies mainly on words. Low-context cultures do not rely on contextual elements (i.e., the speaker's tone of voice or body language) to communicate information.

Why is low context communication important?

Low-context communication is explicit, with little left to inference. The addressee is likely to understand all of the information even if they are unfamiliar with the cultural context. In high-context communication, on the other hand, a great deal of information is implied rather than explicit.