Spilled water on laptop keyboard not working

Accidents happen. Whatever you were drinking, some of it ended up on your mechanical or membrane keyboard. Here's what you need to do to prevent dead keys or an entirely dead keyboard.

A common belief has been to put wet technology into rice to get rid of the moisture – but you actually should not do that, as it just introduces moist starch particles to the mess.

DO: Unplug it ASAP

Unplug the USB it to cut the power (or remove the batteries if it's a wireless keyboard).

DO: Flip it over

Prevent additional liquid from seeping down into the keyboard by flipping it over until the liquid stops dripping from it. Ideally, leave it flipped over for 24 hours to dry.

DON’T: Use a paper towel

Just like avoiding rice, avoid using paper towels, tissues, or anything that will introduce further dust and debris to your wet keyboard.

DO: Use a lint-free cloth

This will help avoid adding unneccesary dust and debris to the keyboard.

DO: Carefully disassemble the keys

If your keys are sticky or sticking after they're dry, carefully remove the membrane or mechanical keycaps in and around the affected area. Use a keycap puller if you have one. Rinse any sticky keycaps with warm water or an alcohol swab. Be sure to take a picture or keep the keycaps in order, so you can easily reassemble them.

DO: Disassemble further if keys are still not working

If keys are acting up, you might need to unscrew your keyboard and try to dry out any moisture that seeped further in. If this still doesn't work, you might be running out of options aside from taking it into a shop or replacing it entirely.

DO: Consider a water-resistant keyboard

If all else fails and your keyboard gets fried, all you can do now is ensure that you don't make the same mistake twice.

An IP32 water-resistent keyboard like the Apex 3 or Apex 3 TKL has enclosed circuits and built-in drainage channels, so you can rest assured that a spill won't end your keyboard ever again.

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If you’ve just spilled a liquid on your best laptop, time is of the essence. You absolutely must turn your computer off immediately and unplug it. If you have a removable battery, remove it immediately. Press that Power button until your machine shuts down. Do that now! Every second is vital in this situation.

Contents

• In case of a wet laptop emergency
• Break it down
• If your laptop cannot be taken apart
• Waterproofing options

OK, are you back with us? Here’s a more in-depth guide for how to handle this emergency.

In case of a wet laptop emergency

Step 1:Remove all easily detachable components.Unplug your mouse and any cables, and remove any flash drives and DVDs. Leave your laptop bare.

Step 2:Dry the outside of your machine.Open your laptop as far as it goes, hold it upside down to let any accumulated liquid drain out, and use an absorbent towel or a lint-free absorbent fabric to wipe wet surfaces until they’re dry. Do not try to dry the computer with forced hot air from a heat gun or hair dryer.

Step 3: At this point, we recommend that you take advantage of the warranty if it’s still applicable or take your machine to a repair shop. If your brand has a designated repair store (like Apple), give them a call or bring it in. Otherwise, look for local repair stores that specialize in your laptop brand.

The type of liquid that was spilled matters: Water is the least acidic, while sugary and alcoholic fluids are more conductive and more corrosive, and they can quickly cause permanent damage to your internal components. Either way, the goal is to mitigate their effects as much as possible by drying the computer immediately. If you don’t want to have a professional take a look at it for you, though, there are more steps you can take to try and dry your machine out. However, please take note that neither Digital Trends nor the author is responsible for any damage caused to your PC from taking it apart.

Break it down

While opening up and removing components from earlier laptops was easy, that’s not the case with modern-day laptops. We don’t recommend trying to take anything apart unless you have an older laptop model that’s not mainly glued together. That said, here are some steps you can attempt if your laptop allows it.

Step 1: If you haven’t already, and your laptop allows it, remove the battery. Battery removal is typically accomplished by pressing a switch or button on the underside of your computer.

Step 2: If you’re concerned about liquid leaking through to the entire system — to components like your memory and storage drive — you can remove those, too. On some laptops, you’ll find panels that allow for their removal on the underside. However, in most cases, you must use a Phillips or Torx screwdriver to remove them. For the memory, press the side clips to eject each stick. With the solid-state drive or hard drive, you likely must undo more screws to free it from the frame. Be sure to detach it from the power and data connection ports or cables with care.

Step 3:Examine each component you’ve removed to check for any sign of wetness or corrosion. Any wet parts should be dried, but if the liquid is anything other than water, wipe it off using a clean toothbrush dipped in 99% isopropyl alcohol — this will dissolve gunk without causing liquid damage and evaporate without leaving a sticky residue.

Step 4:Once everything is clean and examined, and you’re sure you’ve brushed away any signs of corrosion, leave everything alone to air-dry for two to three days in a warm, dry area. A fan will hasten the drying process. Do not use a hair dryer, as this could cause static problems. Once you’ve picked your machine apart and given the components time to dry, you can follow the instructions in reverse to put your laptop back together and see if it works.

Hopefully, all will be well, but if not, take it to a repair center.

If your laptop cannot be taken apart

Luke Larsen / Digital Trends

What if you have a Surface Book 3, MacBook, or any other laptop that you cannot take apart or even remove the battery? This situation drastically reduces your options, so you must take it to a repair center ASAP.

Between the time that liquid spilled on your laptop keyboard and the time that you take it to the store, here’s what you can do: Hold your machine upside down and use a towel to wipe dry any visible wetness. Then, lay it down on a dry surface, and give your laptop as much ventilation as possible — it may not help much, but it’s better than nothing while you wait for a water damage repair appointment.

Some people recommend putting your laptop in a big bag of rice, but that famous piece of advice has many substantial problems. First, a hygroscopic material like rice isn’t nearly as useful when dealing with liquids that have sugars, alcohols, or other substances besides water. Second, rice doesn’t efficiently absorb moisture trapped deep in your laptop, where problems happen. Third, rice can come with debris that can get inside your laptop and create even more issues.

Sometimes, it’s impossible to get to a repair store; emergencies never seem to happen during convenient moments. If that’s the case, then it’s crucial that you let your water damaged laptop ventilate and air dry for at least 24 to 48 hours before trying to turn it back on again. If you try to power on your PC before it’s ready, you’re asking for trouble. That can cause a massive short on your system and absolutely wreck your laptop.

Waterproofing options

To protect your laptop from a possible liquid spill in the future, we suggest buying a keyboard cover (like this one from KeyCover) for your device. Or take things a step further and get a full shell for the top and bottom exteriors of your laptop. One more layer of protection is to carry your device around in a great laptop bag. Always be sure that your cover doesn’t block any ventilation holes on your laptop. If it does, use scissors to cut the cover’s skin to leave the ventilation space open.

For the folks who work in a workspace where laptop spills and moisture are commonplace, consider a ruggedized laptop. It can be tough to avoid spills completely, and this device comes with a sealed keyboard and added features to protect against that. Check out Dell’s Latitude Rugged Extreme Laptopfor an example.