Google Meet may sometimes greet users with the following error messages: “You can’t join this video call” or “You are not allowed to join this video call.” If you’re in a hurry and you only have a couple of minutes left to join the meeting, getting an error message is the last thing you need. So, let’s dive right in and explore how you can troubleshoot this issue without further ado.
What to Do If You Can’t Join Google Meet Video Calls
Check If You’ve Been Blocked
These errors could pop up on your screen because the meeting organizer actually blocked your account. They may have done that accidentally or intentionally. Contact the meeting organizer and ask them to check if your account is indeed blocked. To check the list of blocked contacts, go to //myaccount.google.com/blocklist.
Or maybe your organization’s workspace is full. In other words, the maximum number of device connections has been reached. Keep in mind that if you use a personal Google account, your meetings have a limit of 100 participants. To bypass this limit, upgrade to Google Business or Enterprise.
Update Your Browser
Outdated browser versions may prevent you from using all the Google Meet features. Ideally, use Google Chrome when joining Google Meet calls. Click on your browser menu, go to Help and click on About Google Chrome to check for updates.
If the issue persists after you updated your browser, switch to a different browser. Maybe this only a temporary problem affecting your current browser version.
Additionally, disable all your browser extensions and clear your cache. Maybe your extensions are interfering with Google Meet’s scripts. Or perhaps your browser cache is preventing the browser from connecting to Meet’s servers.
Update Your Date and Time Settings
If your system date and time settings are incorrect, Google Meet may block your connection for security reasons. Allow your computer to set your date and time automatically and check if this solution resolved the problem.
For example, on Windows 10, go to Settings, select Time & Language and switch on the two options that allow your computer to set your time and time zone automatically.
Add the Meeting Attendees Manually
One solution to force Google Meet to accept new meeting attendees is to use the Add people button. Ask the meeting organizer to manually add you to the meeting using the Add people button under the People tab. You’ll immediately receive an invite link, but you can also use the same link that wasn’t working before. Many users confirmed the link worked just fine after that receiving the invite.
Reset the Meet Link
Several users confirmed that resetting the Meet link solved this issue. Maybe the original link got corrupted due to unexpected temporary issues. So, go ahead and ask the host to create a new Meet link. Or create one yourself if you’re the meeting organizer. Share the link with the other attendees gradually so that they don’t all try to connect at the same time.
Conclusion
If you can’t join Google Meet video calls, update Chrome, disable your browser extensions and clear the cache. Then check your date and time settings and make sure they’re correct. Additionally, generating a new Meet link could do the trick. Share your feedback with us and let us know which methods worked for you.
Google Meet is one service for secure, high-quality video meetings and calls available for everyone, on any device.
Meet safely
Meet uses the same protections that Google uses to secure your information and safeguard your privacy. Meet video conferences are encrypted in transit, and our array of safety measures are continuously updated for added protection.
Meet from anywhere
Get the whole crew together in Google Meet, where you can present business proposals, collaborate on chemistry assignments, or just catch up face to face.
Businesses, schools, and other organizations can live stream meetings to 100,000 viewers within their domain.
Meet on any device, anywhere
Guests can join from their computer using any modern web browser—no software to install. On mobile devices, they can join from the Google Meet app. Guests can even join meetings and calls from Google Nest Hub Max.
Meet clearly
Google Meet adjusts to your network speed, ensuring high quality video calls wherever you are. New AI enhancements keep your calls clear even when your surroundings aren’t.
Meet with everyone
With live captions powered by Google’s speech recognition technology, Google Meet makes meetings more accessible. For non-native speakers, hearing impaired participants, or just noisy coffee shops, live captions make it easy for everyone to follow along [available in English only].
Stay connected
Simple scheduling, easy recording, and adaptive layouts help people stay engaged and connected.
Share your screen
Present documents, slides, and spreadsheets by showing your entire screen or just a window.
Host large meetings
Invite up to 500 internal or external participants to a meeting.
Join from your phone
Use the Google Meet app to join a video call, or join audio-only by calling the dial-in number in the meeting invite.
Take control
Meetings are safe by default. Owners can control who can join the meeting; only people approved by the meeting owner can enter.
Broadcast internal events
Live stream events such as town halls and sales meetings for up to 100,000 viewers within your domain.
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Top questions
Expand all Collapse allHangouts Meet and Hangouts Chat were rebranded to Google Meet and Google Chat in April 2020. We announced in 2019 that we would be migrating all classic Hangouts users to the new Meet and Chat products. In order to provide enterprise-grade online video conferencing to everyone, we announced a no-cost version of Google Meet in May 2020.
Yes. Meet takes advantage of Google Cloud’s secure-by-design infrastructure to help protect your data and safeguard your privacy. You can learn about our privacy commitments, counter-abuse measures and data protection here.
Absolutely. For the no-cost version of Google Meet, all participants will need to be signed into a Google Account to join. You can create a Google Account with a work or personal email address.
For Google Workspace customers, once you’ve created a meeting, you can invite anyone to join even if they don’t have a Google Account. Just share the link or meeting ID with all meeting participants.
Anyone with a Google Account can create a video meeting, invite up to 100 participants, and meet for up to 60 minutes per meeting at no cost.
For additional features such as international dial-in numbers, meeting recording, live streaming, and administrative controls, see plans and pricing for organizations.
Each meeting is given a unique meeting code which has an expiration time based on what Workspace product the meeting is created from. Read more here.
Our products, including Google Meet, regularly undergo independent verification of their security, privacy, and compliance controls, achieving certifications, attestations of compliance, or audit reports against standards around the world. Our global list of certifications and attestations can be found here.
IT administrators control Google Workspace settings, such as whether Google Meet is the default video conferencing solution in Google Calendar. Visit the Google Workspace Admin Help Center to learn how to activate Google Meet in your organization.